Bienestar sells three mini split brands. The selection matters for warranty turnaround, consultantair speed, and consultant commission flow.
| Rank | Brand | Why |
|---|---|---|
| 1 | Gree | Bienestar is a Gree Select direct dealer. Fastest warranty registration. Default choice. |
| 2 | Midea | Acceptable when the homeowner specifically asks. Slower warranty registration. |
| 3 | Mitsubishi | Avoid unless the homeowner insists. Slow consultantairs, hard warranty claims. |
| Brand | Time to register warranty |
|---|---|
| Gree | 3–5 business days |
| Midea | 7–10 days |
| Mitsubishi | Long — takes the most effort |
Gree is fastest because Bienestar inputs the warranty directly into the Gree system as a Select dealer.
| Brand | Mini split warranty |
|---|---|
| Gree | 10 years |
| Midea | 10 years |
| Mitsubishi | 12 years (but hard to actually claim) |
For central air brands, Mitsubishi is 10 years, not 12.
Only one specialized consultantair team services Mitsubishi. That team is always out on jobs. A homeowner with a Mitsubishi issue can wait 48 hours for a consultantair visit. Compared to Gree where any team can service it, Mitsubishi creates customer-experience problems we’d rather avoid.
If a homeowner specifically asks for Mitsubishi, that’s their call — sell it. But don’t lead with it.
If they have no preference: just sell Gree. No need to mention the others.
If they ask why not Mitsubishi: be honest. “Mitsubishi has a 12-year warranty but it’s hard to claim, and consultantairs take longer because only one specialized team services them. Gree gives you 10 years and same-day support if anything goes wrong.”
If they insist on Mitsubishi: sell it and document expectations clearly.
Esta página es parte de la biblioteca de capacitación de Bienestar HVAC. Resume el tema Brand selection — Gree, Midea, Mitsubishi para que el consultor pueda explicar el proceso con claridad, evitar promesas incorrectas y preparar cada oportunidad para una instalación limpia.
Nota para el consultor: use esta página como guía de campo. Antes de prometer reembolsos, fechas, financiamiento o alcance de instalación, confirme elegibilidad, permisos, capacidad del equipo y documentación requerida.