Bienestar HVAC Consultant Training
Capacitación de Consultores Bienestar HVAC

New rep ramp — first hour path

New rep ramp — first hour path

Adapted internal training for Bienestar consultants serving homeowners across NY, NJ, MA, and FL. Use this page to guide field conversations, qualify the opportunity, and protect the customer experience.

Capacitación interna adaptada para consultores de Bienestar que atienden propietarios en NY, NJ, MA y FL. Use esta página para guiar conversaciones en campo, calificar oportunidades y proteger la experiencia del cliente.

A new consultant does not need the whole library first. They need the order of operations, the non-negotiable rules, the pricing path, and the traps that create bad promises.

First-hour path

  1. Start with Deal-type decision tree so every lead becomes a clear job type.
  2. Read Con Edison rules quick reference before promising rebates or NYSERDA / EFS.
  3. Use Choosing the right financing option to match homeowner constraints to payment path.
  4. Practice The 30-minute close so the price reveal happens after the baseline is agreed.
  5. Scan Common pitfalls index before going into the field.

What they should be able to answer from memory

  • Is this decommissioning, non-decommissioning, or hybrid?
  • Which permits apply?
  • Does NYSERDA / EFS work on this deal?
  • What is the monthly-payment baseline script?
  • Which conditions force a pause before promising install timing?

Esta página es parte de la biblioteca de capacitación de Bienestar HVAC. Resume el tema New rep ramp — first hour path para que el consultor pueda explicar el proceso con claridad, evitar promesas incorrectas y preparar cada oportunidad para una instalación limpia.

Nota para el consultor: use esta página como guía de campo. Antes de prometer reembolsos, fechas, financiamiento o alcance de instalación, confirme elegibilidad, permisos, capacidad del equipo y documentación requerida.

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