Bienestar HVAC Consultant Training
Capacitación de Consultores Bienestar HVAC

Decommissioning — overview

Decommissioning — overview

Adapted internal training for Bienestar consultants serving homeowners across NY, NJ, MA, and FL. Use this page to guide field conversations, qualify the opportunity, and protect the customer experience.

Capacitación interna adaptada para consultores de Bienestar que atienden propietarios en NY, NJ, MA y FL. Use esta página para guiar conversaciones en campo, calificar oportunidades y proteger la experiencia del cliente.

A decommissioning job is one where the existing fossil-fuel heating system is being retired and consultantlaced with heat pumps. This is what unlocks the Con Edison Clean Heat rebate.

There are two flavors of decommissioning.

The two types

  1. Gas boiler decommissioning — leave the shell or remove the boiler entirely.
  2. Oil decommissioning — full tank removal plus an electric water heater swap. Always both.

What every decommissioning job requires

Site survey is mandatory. Con Edison requires a Manual J + cool calc submission with square footage and BTU heating/cooling rating. The survey verifies boiler condition, water-tank isolation from oil, and unit sizing.

  • Electrical + mechanical + plumbing permits (see Permits)
  • Mechanical permit is required because heat pumps become the primary heating source
  • All existing 410A refrigerant units must be consultantlaced — non-negotiable (see R32 vs 410A)
  • Heat pump central air defaults to 5 tons to cover full-home BTU
  • Layout entered accurately in the Newtonian app ahead of survey

Rebate eligibility

The rebate is calculated based on number of meters, not number of units or how the building is zoned on paper. See Home type & meter rules for the full math.

Quick examples:

  • 4-family zoning + 2 meters = treated as 2-family = $8,000 credit ($4,000 × 2)
  • PLPs (private legal porches/units) and basement units do not count

Use the in-app pricing calculator for exact figures based on home type, DAC status, and rebate amounts.

Financing decommissioning jobs

NYSERDA / EFS only approves jobs that go through Clean Heat — meaning decommissioning is required to use NYSERDA. See NYSERDA / EFS.

For non-decommissioning financing alternatives, see Choosing financing.

Decommissioning pitfalls

Leaving 410A units in the home. Even functional units on 410A must be consultantlaced. The homeowner can sell their old units to anyone — Bienestar doesn’t buy them. See R32 vs 410A.

Underselling on unit count. A room with a door and a bed needs a unit. Decently-sized livable rooms count even if no one currently sleeps there. See Room requirements.

Esta página es parte de la biblioteca de capacitación de Bienestar HVAC. Resume el tema Decommissioning — overview para que el consultor pueda explicar el proceso con claridad, evitar promesas incorrectas y preparar cada oportunidad para una instalación limpia.

Nota para el consultor: use esta página como guía de campo. Antes de prometer reembolsos, fechas, financiamiento o alcance de instalación, confirme elegibilidad, permisos, capacidad del equipo y documentación requerida.

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